Retail Audits That Keep Standards High and Insights Clear

Your brand promise doesnโ€™t end at head office, it lives (or dies) on the shop floor. Our retail audits give you a clear, independent view of how well your brand standards are being delivered across locations.

From promotional compliance to product placement and in-store presentation, we help you stay consistent, responsive and in control.

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Why Run Retail Audits?

๐Ÿงพ Check compliance – Are your promotions and pricing being implemented as planned?

๐Ÿท Validate execution – Are campaigns, displays and merchandising being set up correctly?

๐ŸŽฏ Protect brand consistency – Are your standards being upheld across every branch or franchise?

๐Ÿง  Uncover performance gaps – Find out where execution is falling short โ€” and why

Retail audits help you move from assumption to evidence, and take smarter action faster.

What We Track

We design audit programmes tailored to your operational model, typically including:

  • Promotional compliance
  • Visual merchandising & POS setup
  • Pricing accuracy & offers
  • Staff behaviour and service standards
  • Store presentation and cleanliness
  • Stock availability & planogram compliance
  • Mystery audit visits or announced checks

You tell us what to measure, we build a programme that gets answers.

How It Works

๐Ÿ“‹ Tailored checklists โ€“ Built around your KPIs and updated as needed

๐Ÿง‘โ€๐Ÿ’ผ Trained field teams โ€“ Experienced auditors across the UK

๐Ÿ–ฅ Online dashboards โ€“ Custom reports, filters and trend visualisations

๐Ÿ“ธ Photo evidence included โ€“ Optional image uploads for visual validation

๐Ÿ”„ Repeat auditing options โ€“ Track changes over time and monitor improvements

All results are delivered in an easy-to-use dashboard, ready to share across teams and management levels.

Combine With Other Services

For a complete performance picture, pair your audit programme with:

๐ŸŽฅ Video Mystery Shopping
๐Ÿ—ฃ Customer Satisfaction Surveys
๐Ÿงฉ Mystery Shopping Research

This lets you compare intended execution (audit) with actual experience (mystery shopping + feedback).

Letโ€™s Work Together

If youโ€™re looking for a partner to help improve your Customer Service, letโ€™s talk.

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